Managed Services Overview

S2 IT Group’s Managed Services is the leading solution for all aspects of your Oracle Application investment. Your enterprise application will run at its highest potential by incorporating Functional and QA services in a single support model, delivered in various cloud platforms, including private, public, and hybrid.

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Functional Support

Improve the quality and reduce your support cost with quick resolutions to your functional application issues and requests. S2 IT Group offers Oracle Cloud, E-Business Suite, and Oracle Business Intelligence functional support and expertise for various verticals.

Financial Services

Supply Chain Management and Logistics Services

Manufacturing Services

Warehouse Management Services

QA Support

We ensure that we prevent mistakes or defects in developed applications and avoid problems when delivering solutions or services to our customers. S2 IT Group offers Oracle Cloud, Oracle ERP, Database, Integration, Mobile Application, Software, and Autonomous QA Services.

Our unique methodology

Project Design

We start by assessing the business strategy. Plan the project, conduct a kick-off meeting, schedule workshops, conduct functional and technical design and then review. From there, we develop security and validation strategies and then start with the implementation.


Next, we validate configuration, load and validate data and apply and validate extensions. We then prepare the cutover strategy and implement security procedures and rules.


After the configuration process, we then prepare validation. Part of the validation process is conducting an end-to-end review to prepare for the training. We will complete the train-the-trainer workshops and lead the implementation checkpoint.


With the transition phase, we migrate the configuration to production, migrate integration and extensions to production, then load reconcile and validate data in production. Then we conduct the final validation and review, verifying production and operational readiness.


With the realization step, we post go-live support and handoff to the customer relationship manager. From there, we gain acceptance and close the project.

Iterative Cloud Development Cycle

The final step is the iterative cloud development cycle. In this step, we prototype and validate all previous cycles that we put in place by the S2 IT Group team.

Our delivery model - ERP


  • Requirement Gathering
  • Prototype
  • Map Business Process
  • Fit Gap
  • Technical Architecture
  • Change Management Strategy


  • Use Cases
  • Test Plans
  • Functional Design
  • Technical Design
  • Testing Strategy
  • Test Scripts


  • CRP and SIT
  • Convert Data
  • Use Case Models
  • Analysis Model
  • Test


  • Finalize Documents
  • User Acceptance Testing
  • PROD System Config
  • Readiness Assessment


  • PROD Config
  • Master Data Migration
  • Go-Live


  • Issue Management
  • Help Desk
  • Knowledge Transfer
  • Issue Logs
  • Closure

S2 IT Group Engagement Strategy